If you’ve ever looked up a business online, you probably noticed the star rating and reviews on their listing. While it may seem like a small detail, these reviews can have a huge impact on the number of leads a business receives. Creekmore Marketing already offers online reputation management services for our clients, but we’re about to roll out a brand new, easier to use platform to help you actively engage with your clients.

What is an Online Reputation Management Platform?

An online reputation management platform allows you to request and check reviews all from a single dashboard. You can get reviews for many different sites, including Google, Bing, Yelp, and Facebook, without having to go to each individual site. Additionally, you can send email requests straight from the dashboard, get access to your review links, or even download a review handout to give to your customers!

What Makes Our Online Reputation Management Platform Different?

Our platform is straightforward, easy to use, and requires no prior knowledge of coding, email marketing, or reputation management. To send email requests, all you have to do is plug in your customer’s name and email address, and our platform takes care of the rest. Your customer will automatically receive an email asking them to leave a review for your business. It offers them several different site options, so they can go to the one that’s more familiar to them.

What Happens if You Have an Unhappy Customer?

Unfortunately, unhappy customers happen. Luckily, our platform offers those customers a place to send feedback directly to you, so you get a chance to make it right. Not only does this strengthen your relationship with that client, it also helps mitigate negative impact on your overall rating.

Who Will Get Access to This Program?

Creekmore Marketing clients who have our Blast or Dominate SEO packages will get this program automatically included in their package. We will also offer it as an a la carte option for our clients who don’t do SEO with us or have a lower package but want review management. Not a Creekmore client? Start a live chat with us today and get a free website review!
If you’re interested in learning more about our brand new online reputation management platform, contact Creekmore Marketing today. In addition to online reputation management, we handle a wide selection of digital advertising strategies, including local search engine optimization (SEO), pay-per-click advertising, website and logo design, email marketing and more. Contact us today for a free website review and see how we can help your small business grow!